Instructional Design Portfolio

eLearning and Microlearning

Salesforce Scavenger Hunt title screen on a laptop

FreedomCare Salesforce Scavenger Hunt

Schedule Accommodation Series: Lactation Accommodations title screen on an iPad held by a woman with an Apple pencil in her other hand.

FreedomCare Scheduling Accommodation Microlearning

Resource Lookup Tour course home screen on a laptop with a background of lush green plants.

DUOS Resource Lookup Tour

NY: Pre-Care One Call Resolution course home screen on a monitor. The monitor is on a white desk with a white keyboard, mouse, lamp, and two small plants.

FreedomCare One Call Resolution

Flex Support Updates title screen on a laptop.

DUOS Flex Support Updates Microlearning

Man looking at a computer monitor with the title page for "On Hold Practice" displayed.

FreedomCare On Hold Practice

Videos

Blue background with "TAKE 5 Accolade One and Accolade Care" shown on the screen.

Accolade TAKE 5: Accolade One and Accolade Care

DUOS Service Request Wizard Demo

Job Aids

Man holding the 2024 FreedomCare Benefit Guide in front of a purple background.

FreedomCare 2024 Open Enrollment Resources

Accolade Clinical Excellence Conference Participant Guide with a spiral binding on a table with a blue mug to the left and a pen and pencil to the right.

Accolade Clinical Excellence Conference Participant Guide

Project Management

Multiple projects listed in a SmartSheet spreadsheet, broken up by yellow rows to mark "In Progress", "On Hold", and "Not Started".

DUOS Instructional Design
Project Tracker

Dashboard view of a project plan in Jira.

FreedomCare Care Curriculum
Project Plan

Woman looking at a laptop with the Training Request Form on the screen.

DUOS Training Request Form

“[Laura] is a self-starter who holds herself to a high standard and consistently delivers quality work that has a quantifiable impact on business outcomes. As our team at DUOS evolved, Laura also consistently demonstrated willingness to go outside her core job responsibilities, taking on projects and tasks that were tangential but not directly related to her area of expertise. That type of team-oriented mindset is core to who Laura is as a leader and teammate."

Anne Marie Aponte - Co-Founder and Chief of Staff, DUOS

“[Laura] is a true leader who has excelled in her craft yet generously gives back to other team members looking to improve their own skillset. She is also one of the best collaborators I have worked with and develops great relationships across an organization. Laura is a first-rate, top performer.”

Sarah Powers - Former Manager, Accolade

“Holy. Moly. I am BLOWN AWAY! THIS IS INCREDIBLEEEE! Thank you so much this is beyond what I hoped or imagined.”

Jenn Kerfoot - Chief Strategy & Growth Officer, DUOS

“Laura is an extremely talented Instructional Designer. She's innovative, dependable, and able to quickly identify what needs to be done on a project. Even more important is her ability to get work done. She formulates a plan, finds resources, and moves forward to completion. All of this is done with a smile and a fantastic attitude.”

John Parsell - Former Manager, Accolade